TradeMade Brand Company ("TradeMade," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website (trademade.pro), interact with our content, submit a form, book a call, or communicate with us via email or SMS.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
Information You Provide Directly
We collect information you give us when you:
- Fill out a form on our website or associated advertising platform
- Download a resource
- Book a call or strategy session through Calendly
- Opt in to receive SMS messages from us
- Respond to our emails or text messages
- Become a client and engage with our services
This information may include your name, business name, phone number, email address, business type, or other information about your business.
Information Collected Automatically
When you visit our website, we automatically collect certain data through cookies and tracking technologies, including:
- Pages visited and time spent on site
- Device type, browser, and operating system
- IP address and general geographic location
- Referring URLs and search terms
This data is collected via Google Analytics and the Meta (Facebook) Pixel.
SMS Opt-In Information
If you opt in to receive SMS messages from TradeMade, we collect your mobile phone number and maintain a record of your consent, including the date, time, and method of opt-in. This information is used solely to send you the messages you requested and to maintain compliance records.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule calls
- Deliver lead magnets, resources, and content you request
- Send email marketing sequences and follow-up communications via ActiveCampaign
- Send SMS messages for appointment reminders, follow-ups, and marketing updates (with your consent)
- Run targeted advertising on Meta (Facebook/Instagram) using retargeting audiences
- Analyze website traffic and improve our site and content
- Fulfill contracted services for clients
- Maintain business records and comply with legal obligations
SMS Messaging
Consent
We only send SMS messages to individuals who have explicitly opted in. Opt-in may occur through a website form, a keyword reply to a short code or long code, or a written agreement. By opting in, you consent to receive text messages from TradeMade Brand Company at the phone number provided.
Message Frequency
Message frequency varies. You may receive appointment reminders, follow-up messages, and periodic marketing updates. Message and data rates may apply depending on your carrier and plan.
Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent unless you re-opt in.
Help
Reply HELP to any message for assistance, or contact us directly at hello@trademade.pro.
No Sharing of SMS Data
We do not sell, share, or disclose your mobile phone number or SMS opt-in data to third parties for their marketing purposes. Your information is used only to send the messages you have consented to receive.
Sharing Your Information
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business.
These providers are contractually obligated to use your information only to provide services to us and to protect your data in accordance with applicable law.
We may also disclose information if required by law, to enforce our agreements, or to protect the rights, property, or safety of TradeMade, our clients, or others.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and enable advertising features. These include:
- Session cookies that expire when you close your browser
- Persistent cookies that remain on your device for a set period
- Third-party cookies from Meta and Google used for analytics and advertising
You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of certain parts of our website. A cookie consent banner is displayed on your first visit to our site.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, or comply with legal obligations. If you request deletion of your data, we will honor that request to the extent permitted by law.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of email marketing (unsubscribe link in every email)
- Opt out of SMS messaging (reply STOP)
- Request that we not sell or share your personal information
To exercise any of these rights, contact us at hello@trademade.pro.
Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
TradeMade Brand Company
Harrisburg, NC
Email: admin@trademade.pro
Website: trademade.pro